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Terms and Conditions

In this text, the term ‘organisation’ refers to Warwick English.

Services included in the fees

The fees cover all tuition and the use of relevant learning materials, an accommodation finding service (where requested), light lunch and refreshments during tuition hours, guidance and advice on tourism in central England.

The fees do not cover any travel expenses, entry tickets, payment for accommodation, or meals other than light lunches after morning tuition.

Payment

A deposit of 20% of the fee should be sent at the time of booking and the remainder of the fee must be paid in advance, or on the first day of the programme. Bookings will be confirmed on receipt of the deposit, and joining instructions will then be sent out to the client.
All fees and deposits must be paid in UK £sterling. Payment can be made by cheque or by bank transfer. All bank charges relating to bank transfers and exchange must be paid by the client, and all cheques must be drawn on a UK bank. Cheques and transfers must be made payable to Warwick English.

If the organisation refuses or cancels a booking, all deposits and fees will be returned to the client. The organisation will not refund transport or other costs incurred by clients.

If the client cancels a booking, and the organisation receives written cancellation of the booking more than 14 days before the start of the programme, any fees received will normally be refunded, subject to a deduction of £100 administration fee. If written cancellation is received less than 14 days before the start date, 50% of fees will be refunded.

Liability

The organisation will not be held liable for loss or damage, injury or accident to clients’ person or property.

Provisional bookings can be made by post, telephone or email, but payment should be made by post and sent to the address below. Joining instructions will be sent out when the payment or deposit is received.

Warwick English
PO Box 4273
Leamington Spa
Warwickshire
CV31 9DD

Tel +44 1926 425424